You may be tired after the session. Some clients experience a slight headache and others, a burst of energy. 

We recommend a minimum of 3 sessions per week for treatment packages.

Everyone is different. Some experiences change as early as the 1st or 2nd visit while others may not until after 20-25 sessions. 

No, but at the end of a work day you may be more mentally fatigued and the training may make you even more exhausted.
Ask about nutritional counseling and support - particularly if your typical diet is particularly unbalanced. Try to incorporate physical activity into your daily routine, see counseling and practice your desired choice of mediation such as yoga or mindfulness exercise. The supervising technician may also suggest use of an audio-visual entrainment unit and other complementary services. 

We use the BrainCore software system for EEG neurofeedback. You may view their site here.

Not eating balanced meals with healthy lifestyles. Missing multiple appointments and/or having large gaps between sessions. Consistency is best.

No, we are not licensed counselors. Neurofeedback training is a tool for you to improve your brain health. We will monitor the symptoms and success of the training sessions, and will provide referral resources when asked or is necessary. 

At Embedded Roots Wellness Studio, our Client Service Refusal Policy is important to ensure the safety and well-being of staff and clients while maintaining a respectful and professional environment.

1. Purpose

To provide a safe and respectful environment for both clients and staff by establishing guidelines for handling hostile, aggressive, or inappropriate behavior.

2. Scope

This policy applies to all clients and visitors interacting with our services, including in-person, online, and over the phone.

3. Definition of Hostile Behavior

Hostile behavior online, on the phone, or in person and this includes, but is not limited to:

  • Verbal abuse (e.g., yelling, swearing, threats)

  • Physical aggression or threats of violence

  • Discriminatory remarks or actions

  • Harassment or intimidation of any kind

  • Repeated non-compliance with company policies or procedures

  • Disorderly conduct

4. Procedure for Handling Hostile Behavior

  1. Initial Response:– Remain Calm: Staff should remain calm and professional.– Verbal Warning: Politely inform the client that their behavior is inappropriate and must stop immediately.– Offer Solutions: Attempt to de-escalate the situation by offering solutions or alternatives to the client’s concerns.

  2. Escalation:– Involve Management: If the behavior continues, involve a supervisor or manager to address the situation.– Document Incident: Document the incident in detail, including the nature of the behavior and the steps taken to resolve it.

  3. Service Refusal:– Final Warning: Issue a final warning that continued hostile behavior will result in refusal of service.– Refusal of Service: If the client persists, calmly inform them that services are being refused and ask them to leave the premises or end the interaction.– Security Involvement: If the client refuses to leave or the situation escalates further, contact security or law enforcement if necessary.

5. Aftermath

  • Incident Report: Staff involved must complete an incident report detailing the event and actions taken.

  • Review: Management will review the incident and determine if any further actions (e.g., banning the client) are required.

  • Support for Staff: Provide support for any staff members affected by the incident, including access to counseling or debriefing sessions if needed.

6. Communication of Policy

  • Staff Training: All staff will receive training on how to handle hostile situations and when to refuse service.

  • Client Awareness: Signage may be posted in visible areas, and clients will be informed of this policy as needed.

7. Non-Retaliation

Clients have the right to express dissatisfaction, but staff also have the right to refuse service if the client’s behavior becomes hostile. Retaliation against staff for following this policy is strictly prohibited.

8. Policy Review

This policy will be reviewed annually and updated as necessary to ensure it remains effective and relevant.

Embedded Roots Wellness Studio is committed to providing the highest quality neurofeedback training. However, due to the individualized nature of brain function and the neurofeedback process, we cannot guarantee specific results.

Individual Variability: Each person’s brain responds differently to neurofeedback training. Factors such as the unique functioning of each brain, the ability to comply with the program, and consistency in training can all influence outcomes.

Program Compliance: For optimal results, we typically recommend two training sessions per week. However, the effectiveness of neurofeedback can be affected by scheduling challenges or inconsistent participation. Therefore, the responsibility for regular attendance and adherence to the recommended training schedule lies with the participant.

Response to Training: It is important to note that neurofeedback is a process, and progress may vary significantly among individuals. Some may notice changes relatively quickly, while others may require more time to observe meaningful improvements. As such, we cannot predict the exact timeline or extent of the benefits that an individual may experience.

No Guarantee: Due to the reasons outlined above, Brain Train Centers does not guarantee specific results from neurofeedback training. We encourage all participants to approach the process with patience and an open mind, understanding that the journey to improved brain function is unique for each person.

By engaging in neurofeedback training with us, you acknowledge and accept that outcomes may vary, and that no specific results are promised or assured.

hank you for choosing Brain Train Centers. We are committed to providing exceptional wellness services, including neurofeedback training and brain mapping, both in-office and at-home. To ensure transparency, please review our No Refund Policy before purchasing any service package.

1. Service Packages

Our service packages are designed to offer flexibility and value, whether provided in-office or at-home. Discounts may be applied to these packages, reflecting our commitment to making wellness accessible and affordable.

2. All Sales Are Final

Once a service package is purchased, it is final and non-refundable. This applies to both in-office and at-home services. We do not offer refunds, exchanges, or cancellations except in specific situations outlined below.

3. Neurofeedback Training Variability

Neurofeedback training efficiency may vary per individual based on their brain’s recording. It is important to understand that results can fluctuate over time due to the nature of the brain’s adaptive processes. These variations are a normal part of the training and do not qualify for refunds.

4. Technical Issues and Exceptions

Refunds will only be considered if 0% of the neurofeedback training or brain mapping is recorded due to technical issues. This applies when there is a complete failure to record any data during the session, making the service ineffective. In such cases, please contact our support team within 7 days of the session to discuss potential remedies, including the possibility of a refund.

5. Refund Request Process

To request a refund under the specific exception of 0% recording, please contact us with your session details and a description of the technical issue. Our team will review your request and determine eligibility based on our policy.

6. Digital Service Content

Any digital products or supplementary materials related to our services are non-refundable once accessed or downloaded, in line with industry standards. By purchasing our service packages, you agree to this Refund Policy.